Shipping policy
Order Processing
All orders are processed within 1–2 business days. Once your order is packed and shipped, you will receive a tracking number by email.
Shipping Time
Our standard delivery time is 5–10 business days, depending on your location and local carrier speed.
Shipping Confirmation & Tracking
Once your order has been dispatched, we will send you a confirmation email containing your tracking link. Tracking updates may take 24–48 hours to appear.
Customs & Import Duties
Depending on your country, customs fees or import taxes may apply. These charges are the responsibility of the customer.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect information.
Lost or Delayed Orders
If your package is significantly delayed or tracking shows no movement for more than 7 days, contact our support team and we’ll assist you immediately.
Support
For any questions about shipping, delivery, or order status, please contact us at Zelinni.info@gmail.com.